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We read every email.

No support ticket form, no chatbot, no "please allow 5–7 business days." Just a real inbox.

General

[email protected]

We typically reply within 2 business days. Mention which page or calculator you're writing about and we'll get to you faster.

Corrections to tax tables

If you spot a rate or threshold that doesn't match the source on our methodology page, let us know. Include:

  • Which figure (e.g. "CA top marginal rate, 2026")
  • The primary source URL you're comparing against
  • The page on NetPayGuide where the figure appears

We update tax data within 7 days of a confirmed correction.

Press & partnerships

For interviews, citations, or partnership inquiries (payroll software, financial publishers, journalists), use the same address with subject line "NetPayGuide — press" or "NetPayGuide — partnership."

Privacy requests

See the privacy policy for rights under GDPR / CCPA and how to exercise them. Privacy requests go to the same inbox with subject line "NetPayGuide privacy request."

What we don't do

  • We don't give individualized tax advice. For real tax questions, talk to a licensed CPA or enrolled agent.
  • We don't file returns, accept payments, or store user data — there is no "account" to recover.
  • We don't accept paid product placement. If a tool appears in a comparison or recommendation, it's because we think it's genuinely useful.